Who’s the Real Customer, or Jeff Patton is Right

Jeff Patton’s excellent ninja talk at last week’s Mind the Product Engage conference in Hamburg got me really thinking. TL;DR version – he argued for making the engineering team also responsible for the outcome of their development. Based on some other discussions at and around the conference, I think it might go a bit further… Continue reading Who’s the Real Customer, or Jeff Patton is Right

Pragmatic Marketing Foundations

My first stop on my tour around the world is San Francisco. I’d forgotten how beautiful this city can be, and how awesome the vibe is here. The first jobby thing I’ve done was to take on the one-day Foundations course in product management as part of the Pragmatic Marketing program.